Policies & Procedures

Our staff is not trained to administer medication. If medication is required during programming, participants may bring it with them and independently administer medication themselves. 

Participants who are registered for a class or event and are unable to attend are required to notify CIR within 24 hours of the program. For any cancellation please call and leave a message with the appropriate program coordinator.

Wendy Baylis: 269-968-8249 x16

Stephen Edwardson: 269-968-8249 x18 

To cancel your transportation call the Transportation Coordinator

Travis Coy: 269-968-8249 x15

FOR TICKETED EVENTS, you must notify the program coordinator by the end of business day the Thursday before the event. If you no call/no show for an event that the tickets have been purchased for, you will lose the option to attend in the future.

Classes and events may be cancelled due to weather conditions. If this should occur, CIR will notify you no later than 3 hours prior to the scheduled program. If the CIR office is closed due to weather, please look on CIR's Facebook page for up-to-date information.

Transportation is a privilege and generally has a waiting list. If you need to cancel your ride to an activity, we require a minimum 3 hour notice.

Accumulating 3 no call/no shows for pickup could result in suspension or loss of transportation for the season. 

Please call the transportation coordinator at 269-968-8249 x15 and leave a message to cancel your ride.

Respect other participants and staff while attending programs. This means no foul language, fighting, arguing, or bullying allowed. 

Failure to follow this policy will result in warnings, or even suspension from classes and events. CIR reserves the right to limit an individuals participation if their behavior is deemed a threat to others.

You may pay in full or make payments in advance for an activity. Payments may be made in the form of a check payable to CIR, money order, credit card, or by cash. Payment is due at the time of service (contract services excluded). 

Please note that payment must be made within 30 days of an invoice. If you are a participant who receives services for recreation, arts or health and wellness programs through Summit Pointe, you must stay within the limits of your authorization or apply for a scholarship to enroll in additional activities. Please see (or call) a program coordinator for more information.